Dear McAfee SnapGear Firewall Customer,

In an effort to streamline McAfee firewall channel offerings and expenses, McAfee has made the decision to no longer continue the McAfee SnapGear Firewall product line. Due to the product being primarily an OEM technology, moving forward, the SnapGear Firewall line will be following McAfee�s EOL policy. This notification is to inform you of this decision and the associated end of life schedule. The policy is intended to provide our customers and partners with information and time to plan the evolution of their environment and migrate to replacement technologies. As the multifunction firewall market continues to grow both in size and profitability, McAfee's strategy includes replacement technology for the midmarket and branch office segments leveraging the McAfee Firewall Enterprise line, which will be providing a new offering in the second quarter of 2010. Additional information on the new offering will be made available in the coming months.

The McAfee SnapGear Firewall product offerings will continue to be sold until the end of sale (EOS) date specified in the chart below. There will be no change to support services offered to ensure customer issues are addressed and renewals for add-on subscriptions and support will be fulfilled as usual until the EOL date specified. Again, McAfee is committed to supporting its current customers and products. Details on McAfee's EOL policy can be obtained from the McAfee.com Web site.

McAfee SnapGear Firewall appliances will be entering a maintenance mode, which will provide issue resolution at McAfee's discretion, but no product enhancements will be made moving forward. McAfee recommends customers contact their reseller for advice on replacement technology and a migration path when needed.

The following table details the EOL schedule for the McAfee SnapGear Firewall channel product line:

This schedule is also currently published on McAfee.com, Click here to go there now and then click on the Appliances tab, then UTM Firewall.

Question: Does McAfee provide any alternative solutions to provide some or all of the features available on the SnapGear Firewall appliances?

Answer:
a. McAfee Firewall Enterprise offers both entry level appliances and virtual solutions for the Mid-Market and Enterprise.
b. McAfee EWS has both appliance and virtual solutions for SMB/Mid-Market mail and web security.
c. McAfee SmartFilter provides web filtering on a wide variety of platforms.
d. McAfee Web Protection Service provides Web Filtering and Antivirus/Antimalware in the Cloud (SaaS).
e. McAfee SaaS Email Protection & Continuity is a great Cloud solution for SMB messaging.

If you have further questions, please contact your McAfee reseller, or you may also email questions to: utmfirewallsales@mcafee.com

Best Regards,
McAfee SnapGear Firewall Team